Who We Are
This policy applies to kimberlandscapes.net, operated by Kimber Landscapes, a lawn care and landscaping business serving Oviedo and surrounding Central Florida communities.
For privacy questions or requests, email kimberlandscapes@aol.com or call (407) 484-5997.
Information You Provide
When you request an estimate or contact us, you may provide your name, phone number, email address, service address, city, ZIP code, billing address if requested, services needed, preferred frequency, project details and other information you choose to share. Calls, texts and emails may also contain information relevant to your request or service.
Please do not include payment card details, Social Security numbers, passwords or other sensitive information in website forms or project descriptions.
How We Use Your Information
We use information to respond to questions, prepare estimates, confirm service availability, discuss property access, arrange and provide services, maintain customer and business records, and resolve service issues. We also use website information to maintain security and understand how visitors find and use the site.
We do not send promotional email campaigns or promotional text messages. Providing your contact information through an estimate request does not subscribe you to a marketing mailing list.
Estimate Forms and Email Delivery
Our lawn care and landscaping estimate form uses Web3Forms to transmit submissions to us. Our pressure washing estimate form uses FormSubmit. These services receive the information submitted through the relevant form and process it for delivery, security and service operation. Messages delivered to us are also handled by our email providers.
See the Web3Forms privacy policy and FormSubmit privacy information for their practices. You may call or text us if you prefer not to use an online form.
Google Analytics and Cookies
We use Google Analytics 4 to understand website activity, such as page views, how visitors reach the site, general device and browser information, approximate location, and interactions with pages. Google Analytics may use cookies or similar identifiers to distinguish visits and report activity. Our hosting and other service providers may also process technical information, including IP addresses, request times and browser information, to deliver and protect the website.
Our website records events when visitors click a call or text link and when the main estimate form successfully sends a request. A call or text click does not tell us whether a conversation occurred. Our custom event code does not include the name, phone number, email address, street address or message entered into an estimate form.
Read how Google uses information from sites that use its services. You can manage cookies in your browser and, where supported, use the Google Analytics opt-out browser add-on. Blocking cookies or scripts may affect some website features. Opting out of Analytics does not prevent essential hosting logs or processing of information you submit to us.
Calculators, Blog Content and External Services
Some pages load third-party services, including Calconic estimate calculators and Soro blog content. Some pages also request fonts or other website resources from external providers. When that content loads, the provider may receive technical information such as your IP address, browser information and the referring page, and may use cookies or similar technologies under its own policies.
Information entered into an embedded calculator is handled by that provider's technology. Avoid entering sensitive personal information into calculator fields. Links to Google reviews and other external sites take you to services with their own privacy practices.
When Information May Be Shared
Information may be processed by providers that help us host the website, deliver forms and email, measure website use or provide embedded features. Relevant property and contact details may be used by the people performing or coordinating your requested work. Information may also be disclosed when needed to comply with legal obligations, address fraud or security issues, or protect legitimate rights.
Third-party service providers have their own data-handling and retention practices. A link to another website does not mean Kimber Landscapes controls that website.
Keeping and Protecting Information
Customer inquiries and service records may be retained as needed to handle requests, provide services, maintain business records and address legal or service-related matters. The period depends on the information and purpose; this website does not promise a fixed deletion schedule for every record.
The website uses HTTPS to protect data in transit. No website, email system or transmission method can be guaranteed completely secure.
Your Choices and Requests
You may choose not to submit a form, although we may need contact and property information to provide an estimate or service. Contact us to request access to, correction of or deletion of information you provided. We may need to verify the request, and some records may need to be retained for business or legal reasons. We will consider requests in light of the information held and any applicable requirements.
This website is intended for people seeking lawn care and landscaping services, not for collecting information from children. If you believe a child has submitted personal information, contact us so we can review it.
Policy Updates and Contact
We may update this policy as the website or our practices change. The updated version will be posted here with a revised date.
Kimber Landscapes
kimberlandscapes@aol.com
(407) 484-5997 · Contact hours: 7 a.m.–7 p.m., every day.